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Education & Patron Services Associate
Vail, Colorado

Bravo! Vail Music Festival

About Bravo! Vail

The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks, drawing music lovers from around the world.  As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is also proud to continue the tradition of providing the very best education programs to youth and adults.

 

Bravo! Vail Vision: Enriching lives through the joy and power of music.

 

Bravo! Vail Mission: Bravo! Vail presents extraordinary music, accessible to all.  We provide extensive music education throughout our community, connect musicians and listeners, and celebrate the evolving world of classical music.

 

Bravo! Vail Values: • Artistic passion and dedication to quality. • Making music education accessible. • Collaboration and connection based on integrity and respect. • Ensuring the success and legacy of our Festival.

 

Position Summary:

This position is perfectly suited for an experienced music teacher who wishes to combine their passion and skill for musical instruction with a larger role with the Vail Valley’s premiere arts institution. The Education & Patron Services Associate is a unique full-time position combining teaching violin or piano with administrative, hospitality, and box office services for the organization. From . Its main responsibilities will be serving as a music teacher (violin or piano) in Bravo! Vail’s Music Makers Haciendo Música Program, teaching approximately 4-8 classes per week. In addition, this role will assist with administrative tasks within the Education & Engagement Department as needed. From December– August, this role will join the Patron Services team, assisting patrons with ticket orders and fulfillment, working on-site in the Box Office at concerts, and providing Job locations include but are not limited to various Eagle County schools, the Bravo! Vail office, Gerald R. Ford Amphitheater, Vilar Performing Arts Center, and other venues throughout the Eagle County Scheduled hours will include daytime, evenings, and weekends.

Essential Functions:

  • Musical Instruction (Piano and/or Violin/Strings):

Bravo! Vail’s Music Makers Haciendo Música (MMHM) encourages students to explore the world of classical music through group classes that include lessons covering music theory, technique, performance, and collaboration. In weekly 45-minute classes held throughout the academic year, students build strong musical foundations. Each winter and spring, students perform in community recitals, and over the summer, developing and advanced students are invited to participate in a five-day Summer Intensive.

 

The Piano or Violin/Strings Teacher is an integral part of the teaching team and provides a safe and inspiring environment conducive to learning while at the same time promoting a life-long appreciation of music.  Teachers are responsible for guiding each of their group classes and individual students with a positive, solution-based approach to music education.

 

Responsibilities include:

  • Follow Bravo! Vail’s MMHM curriculum to progress classes through each level of material using the Faber piano method series or Suzuki strings method supplemented by other traditional materials as needed;
    • Accurately track weekly attendance and student progress in MMHM database;
    • Administer Pre/Post Program Assessments;
    • Assist with production of bi-annual winter and spring recitals;
    • Send weekly parent communications to all families that include material covered in class, homework and upcoming events via MMHM database system;
    • Participate in teacher trainings and bi-annual staff meetings;

 

  • Education & Engagement Administration:

The Education & Engagement Department at Bravo! Vail oversees the MMHM program as well as coordinates and plans several events throughout the year. This role would assist in class registration (late summer/early fall season) as well as other administrative tasks as needed by the department.

Responsibilities include:

  • Preparations of instruments and supplies needed for all classrooms, students, teachers;
  • Attend in person registrations as needed;
  • Monitor scholarship applications and follow up communications with families;
  • Assist with instrument fitting appointments if applicable;
  • Assist with classroom set up and delivery of supplies;
  • Manage instrument inventory spreadsheet;
  • Other Education & Engagement Department-specific administrative duties as assigned.
  • Patron Services:

The Education & Patron Services Associate is responsible for assisting with hospitality and box office sales for Bravo! Vail events. This includes but is not limited to selling tickets by phone and in-person and processing donor tickets, while utilizing excellent customer service skills.

  • Assist with Box Office sales both in-person and over the phone;
  • Printing and mailing of tickets and passes;
  • Proofreading emails and website content relating to the Box Office;
  • Monitor Box Office emails;
    • Assist with execution and fulfillment of complimentary ticket requests throughout the organization;

 

Skills and Experience:

  • A passion for Bravo! Vail’s mission, vision, and values;
  • A minimum of two years of work experience in piano or violin or general strings instruction, group lessons;
  • A minimum of 1 year of work experience in customer service or hospitality;
  • Energetic, flexible, organized, collaborative, and proactive team member;
  • Professional who is trustworthy with a positive attitude and resourcefulness;
  • Excellent judgement and creative problem-solving and conflict-resolution skills;
  • Exceptional written, verbal, interpersonal, and presentation skills;
  • Proficiency in Microsoft Word, Excel, and Teams;
  • Familiarity or ability to learn and effectively use CRM database and other standard office technology;
  • Ability to pass a background check.
  • Fluency in Spanish preferred but not required;
  • Authorization to work in the U.S. is a precondition of employment (depending on position)

 

Compensation:

Salary: $48,000 – $58,000

 

Benefits:

  • Group insurance (medical, dental, vision, life)
  • Health incentive
  • Paid holidays, personal/medical, and vacation
  • Company matching retirement contribution

 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws. Authorization to work in the U.S. is a precondition of employment.

 

 

How to Apply:

Email resume and cover letter to jobs@bravovail.org, with subject line:  Education & Patron Services Associate Position

 

 

 

 

 

 

Salary: 48,000-58,000
Apply by E-mail: jobs@bravovail.org
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